Edit: Janice the GM reached out, and I've updated my review to a 5 star. Life is 10% what happens to you, 90% how you react, and Janice handled it well. With pride in town, there was literally no parking anywhere in that neighborhood, or adjacent lots, so I became self sufficient, due to the lack of valet presence. While there's 3 sides to every story, but not in a million years would I park with a valet that was dressed as that gentlemen was. Untucked shirt, dirty baseball cap, and what looked like faded cargo shorts. If ownership is reading this, I'm happy to recommend a more professional valet company.
I was floored by the unprofessionalism of the valet team here. First time visiting and it will be my last. There was no valet in sight, so I did what anyone would do, I self parked. For that, I caught attitude, and worse, I believe one of the valets snapped a photo of my plate like I had broken some unwritten law. That is not hospitality, that is intimidation.
It is not my job to hover at an empty podium waiting for someone to notice me. If you cannot staff it, do not sell it. First and last impressions matter, and this one was a train wreck. Management should seriously consider bringing in a different valet company.
Men lie, women lie, but dash cams do not.
